Responsible Gaming at nbaazi — your control, your choice
Keep gaming as entertainment — nbaazi is always here for you with deposit limits, self-exclusion, and 24/7 support.
Why Responsible Gaming Matters
Online gaming can be a fun and exciting form of entertainment — but it should always remain just that: entertainment, not a source of income. nbaazi believes that responsible gaming is the right of every player and the core foundation of our platform.
Thousands of players across Bangladesh enjoy cricket betting, slots, and various casino games on nbaazi every day. We want everyone to enjoy that experience safely, mindfully, and within their own means. That is why we provide multiple responsible gaming tools and guidelines to help you stay in control at all times.
Remember — gambling can be addictive. If you ever feel that gaming is affecting your daily life, family, or financial situation, contact us right away. Our 24/7 Bengali live chat support will always be there for you.
For players aged 21 and above only
You must be at least 21 years old to open an account and participate in any game on nbaazi. We take age verification very seriously. No minor may use our platform. A request to parents — keep your devices and account details out of reach of children.
Our Safe Gaming Tools
nbaazi provides several effective tools to help you stay protected. Using these, you can easily maintain control over your gaming at all times.
Set Deposit Limits
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and it will not be possible to deposit beyond the specified amount.
Set Session Time Limits
Decide in advance how long you will play each day. When the set time is up, the system will automatically alert you or end the session so you do not spend more time than intended.
Self-Exclusion
If you feel you need a break for a while, you can exclude yourself from the platform for a set period — from one week up to permanently. No games can be accessed during a self-exclusion.
Bet and Loss Limits
Set in advance the maximum amount you will wager or the maximum loss you will accept within a given period. If you reach that limit, the system will automatically stop you.
24/7 Support
If you have any concerns about your gaming, speak directly with our Bengali live chat support. Our trained team will guide you on using the right tools and getting help when needed.
Account Verification and Security
We verify the identity of every account and monitor for suspicious activity. Use a strong password and two-step verification to keep your account secure.
Warning Signs of Problematic Gaming
If any of the following signs appear in your behaviour, take a break and contact us. The first step toward recovery is acknowledgement — that is not weakness, it takes courage.
⚠️ Be alert if you notice these signs
- Repeatedly trying to chase losses
- Lying to family or friends about gaming
- Spending beyond your set budget
- Feeling restless or unable to stop gaming
- Neglecting work, family, or social life
- Taking on debt or selling assets to fund gaming
- Feeling irritable or depressed when not playing
The Golden Rules of Healthy Gaming
- Play only for entertainment — not as a way to earn money
- Set a budget before you play and do not go beyond it
- Do not try to chase losses — take a break
- Never play while under the influence of alcohol or medication
- Take regular breaks — rest for at least 5-10 minutes every hour
- Always prioritise spending time with family and friends
- Every game is independent — previous results do not affect future ones
- Never share your account details with anyone else
How to Use Protection Tools
How to Set a Deposit Limit
After logging in to your nbaazi account, go to the "Account Settings" section. There, under the "Responsible Gaming" option, you will find the ability to set deposit limits. A 48-hour waiting period applies to increasing a daily limit, but lowering one takes effect immediately.
How to Activate Self-Exclusion
Select "Self-Exclusion" from the "Responsible Gaming" menu. You can choose to exclude yourself for 7 days, 1 month, 3 months, or permanently. Once self-exclusion is activated, it cannot be cancelled before the set period ends. If you feel a permanent closure is needed, contact our support team directly.
Session Time Limits and Reality Checks
Our platform shows a "Reality Check" alert at regular intervals so you know how long you have been playing. This reminder tells you that time is passing and that taking a break is part of staying healthy. You can set the interval for these alerts yourself in Settings.
Protection for Minors
If there are children or teenagers in your household, install parental control software on your device. Remember to log out after accessing the nbaazi app or website, and never save your password if others use your device.
Financial Safety Advice
Never take on debt or spend money needed for living expenses on gaming. Set a specific monthly gaming budget that has no impact on your regular expenses. Before making a deposit via bKash, Nagad, or Rocket, ask yourself — "Would I be okay if I lost this money?"
Contact Us When You Need Help
You are not alone in dealing with gaming problems. Our team and support organisations are here for you.
24/7 Live Chat Support
Contact our Bengali live chat at any time. Our trained team is always ready to help you activate responsible gaming tools, take a self-exclusion, or talk through any concern.
Contact by Email
For any questions or requests related to responsible gaming, write to us at: [email protected] — we aim to respond as quickly as possible.
Common Questions About Responsible Gaming
Enjoy responsibly — nbaazi is always by your side
Cricket betting, slots, or casino — join any game safely and mindfully. Check our FAQ to learn more or speak with us directly on live chat.